Klaim Secures $26 Million to Improve Healthcare Insurance Claim Payouts in MENA

UAE-based healthcare fintech startup Klaim has raised $26 million in fresh funding, combining $10 million in Series A equity and $16 million in debt financing. The company announced the successful round on Friday, with participation from Mada Investment in Saudi Arabia as lead investor, alongside CDG Invest, the investment arm of Morocco’s Deposit and Management Fund.

Founded in 2019 by Karim Dakki and Ghafoor Ahmad, Klaim was established to resolve persistent delays in medical insurance payments to healthcare providers. Although local regulations require that insurance claims be paid within 45 days of submission, the company reports that in practice, it takes between 60 and 90 days for most claims to be settled—sometimes up to 120 days for nearly 90% of submissions. This creates major cash flow challenges for clinics and hospitals operating under tight financial constraints.

Based in Abu Dhabi, Klaim offers a platform that allows healthcare providers to access payments within 24 hours of submitting their claims. By accelerating the reimbursement process, the company aims to support operational stability and improve liquidity for healthcare institutions. The latest funding will be directed toward enhancing Klaim’s technology stack, expanding into additional markets across the MENA region, and forming partnerships with insurers, financial institutions, and hospital networks. In particular, the startup aims to deepen its presence in the UAE and channel investment into Saudi Arabia and Oman.

Karim Dakki, co-founder and CEO of Klaim, called the Series A round a “critical inflection point” for the company’s growth and scaling strategy. Meanwhile, co-founder and global chief revenue officer Ghafoor Ahmad said, “Klaim is now expanding its focus to enterprise healthcare systems, enabling larger providers and hospital networks to access payments within 24 hours.” This shift in focus suggests a broadening of the company's original scope, now targeting larger-scale health systems with more complex financial infrastructures.

Klaim’s expansion in Saudi Arabia is being carried out in collaboration with Tharawat Tuwaiq Financial Company, which has received approval to launch a private closed-ended healthcare financing fund valued at $16 million (SAR 60 million). The first transaction under this new structure is expected this month, with further activity projected for the second half of 2025.

Currently operating in both the UAE and Saudi Arabia, with offices in Dubai, Abu Dhabi, and Riyadh, Klaim has set its sights on broader expansion across the GCC region. With healthcare systems in the region under increasing financial strain, the company’s model of accelerating claim payments could play a significant role in reshaping the relationship between insurers and providers.