BuildOps secures $127M to expand AI solutions for contractors

Addressing industry inefficiencies with integrated technology

Commercial contractors in the United States continue to face numerous challenges stemming from fragmented digital tools, labor shortages, and outdated operational workflows. These inefficiencies often result in costly delays, disorganized project management, and constrained growth. Founded in California in 2018, BuildOps set out to streamline these processes by offering a unified, cloud-based platform that combines field service management, project oversight, and accounting functionalities tailored for the commercial contracting sector.

The platform was created by Alok Chanani, Steve Chew, and Neeraj Mittal. Drawing on his background as a former U.S. Army Captain and real estate developer, Chanani saw a critical need for a comprehensive tech solution in commercial construction. BuildOps was developed to help contractors replace disconnected systems with a single platform, enabling better control over scheduling, invoicing, and project tracking.

Series C funding boosts BuildOps to unicorn status

In its latest funding round, BuildOps secured $127 million in Series C investment, bringing its total capital raised to $225.8 million and pushing its valuation to $1 billion. The round was led by Meritech Capital Partners, with participation from new investors BOND Capital and SE Ventures, the investment arm of Schneider Electric. Existing investors including Fika Ventures, Next47, StepStone Group, and Titanium Ventures also contributed to the round.

Paul Madera, Partner at Meritech Capital, commented, “BuildOps is the first thing I’ve seen that actually gets it: a platform that doesn’t just patch holes but hands them control, from the shop floor to the job site.” The backing from these firms signals confidence in the company’s ability to reshape how contractors manage operations in an increasingly complex and fast-paced market.

Scaling operations and enhancing AI-driven tools

With the new capital, BuildOps plans to expand its team, invest in research and development, and enhance customer support. A key focus will be advancing its AI-powered capabilities, including predictive maintenance tools that help contractors reduce downtime and anticipate service needs. These features are aimed at improving job site efficiency and maximizing uptime for field crews.

Unlike competitors such as ServiceTitan, Jobber, and FieldPulse, which often require multiple integrations or separate modules, BuildOps offers a single, seamless system. Its architecture allows real-time data flow between field workers and back-office teams, eliminating the delays and confusion caused by fragmented solutions.

CEO Alok Chanani noted, “I talk to contractors every day — HVAC pros, plumbers, electricians—and they’re busting their backs keeping our world running... They deserve better—tools that don’t just keep up but let them run circles around the chaos.”

As demand for AI-powered platforms increases across sectors, BuildOps is positioning itself as a central player in the digital transformation of commercial contracting, supporting businesses as they adapt and scale in a competitive environment.