AI support tailored for SMBs: Powered_by introduces custom agents

Powered_by, a United States-based technology company, has officially launched as an AI agency dedicated to supporting small and medium-sized businesses (SMBs). The company creates customized AI agent systems that work across communication channels including phone, email, SMS, and digital avatars. Its goal is to make advanced AI systems—once exclusive to Fortune 500 companies—more accessible and functional for everyday business operations.

Focused on practical integration for multiple sectors

By targeting industries such as auto sales, real estate, retail, and hospitality, Powered_by designs and builds AI agent solutions that adapt to the individual workflows and branding needs of each business. Instead of offering a one-size-fits-all solution, the company helps SMBs streamline customer interactions using AI agents that function through voice, written messages, and visual interfaces. These tools are developed to be both affordable and manageable, even for businesses with limited technical staff.

Founder Andrew Wesbecher emphasized that “in today's business climate, it's imperative for SMBs to compete their level-best with the Fortune 500 by embracing the latest in AI innovation.” The company's mission centers around breaking down barriers to advanced AI by offering services that align with a client’s budget, tech stack, and operational goals.

Bridging the gap between AI labs and real business needs

Unlike tech giants such as OpenAI, Anthropic, or Google, which provide powerful AI models but limited guidance on deployment, Powered_by positions itself as a hands-on partner. The agency manages everything from system design to ongoing performance improvements. While large providers typically offer self-service tools, Powered_by handles full integration and optimization of AI agents for each client, acting as the sole point of contact throughout the process.

The company’s team consists of experienced AI engineers, startup operators, and specialists in natural language processing and multi-channel communication. Their background enables them to design agent systems that operate smoothly across voice, text, and digital platforms. The agents can be used for tasks such as answering customer inquiries, managing bookings, or following up via SMS or email, depending on the business needs.

Supporting SMBs without replacing their teams

"By combining deep human expertise with cutting-edge AI agent technology, we ensure that your AI agent vision can be realized on-time and at budget,” said Wesbecher, explaining the approach. Rather than replacing in-house teams or adding expensive new departments, Powered_by offers an alternative—serving as an external AI agency that simplifies the complexities of automation while keeping clients in control.

With its official launch, Powered_by aims to become a key player in helping SMBs leverage AI, not by offering generalized tools, but through delivering dedicated agent systems that respond directly to business pain points and customer service goals.